Start of collaboration: June 2016

Type of cases handled: All cases except Custody, Visitation, Guardianship, Refugee and asylum seeker, Migrant settlement, Repatriation, Nationality/citizenship

Geographical coverage: National coverage

Language(s) to be used: Spanish and also English. Note that cases referred in English will be
handled with a delay.

Other relevant information: Requests for health-related assistance and financial issues, DCF-EC can offer only a coordination role.
The organization has decided to charge 50 USD/hour for dealing with ISS incoming cases. The total amount of hours charged per case is fairly being dealt with by DCF Ecuador.
Please ask for an estimation of costs when referring a case.